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Lowest Guaranteed Rates!
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All hotel reservations booked through the Alliance Reservations Network are guaranteed to be the lowest rate available. If you find a lower rate for the same dates and the same hotel, the process is simple: Submit our Rate Guarantee Form within 24 hours of booking Alliance Reservations Network will either refund the difference or cancel the reservations without penalty.
This guarantee may not apply to special events or third party bookings. Refund amount will be credited to the same credit card used to make the reservation.
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| Frequently Asked Questions |
Which credit cards do you accept? We accept Visa, Mastercard, American Express.
How do I know that my reservation is confirmed with the hotel? You will receive a confirmation number immediately upon making your reservation. We then work behind the scenes with the hotel in order to pass the hotels confirmation number to you.
Can I make the reservation by phone? We would be happy to help you make the reservation by phone. You can call our toll free number, 1-800-892-2108 between the hours of 8 a.m. to 10 p.m. M-F (CST). 11 a.m. to 6 p.m. S-S. One of our customer service representatives will gladly assist your reservation needs.
Is there a free shuttle from the airport to the hotel? Some hotels do provide free shuttle services from the airport. This information can be found on the property information page for the specific hotel.
How accurate is your hotel amenities information? The hotel information is actually updated by the hotel or hotel chain a number of times per year. We strive to have the most accurate and complete hotel information available but we have to rely on the personnel at the hotel property to update and change information when appropriate.
What if I have questions about a previous reservation? Please fill out a customer service request by clicking here. Include your previous reservation amount along with your questions. Our customer service personnel will contact you within 24 hours to answer you questions.
How can I be sure my credit card information is secure? We use secure-socket-layer (SSL) encryption, the standard encryption on the Internet. This encryption allows our users to feel confident and secure about supplying their credit card and personal information.
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